Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your pillow(s), we offer a hassle-free return policy to ensure your satisfaction.

  1. Eligibility for Returns

You may return unused pillows purchased from our website within 30 days of the delivery date for a refund. To be eligible for a return, the pillow(s) must be unused, in the same condition that you received them, and in the original packaging.

  1. Initiate a Return

To initiate a return, please contact us using the contact link and fill in the form using the contact us link.

Please provide your order number and the reason for the return. Our team will guide you through the return process and provide you with a return authorization and instructions on where to ship the product(s).

  1. Return Shipping

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance to ensure that your return is delivered safely. We are not responsible for any items lost or damaged during return shipping.

  1. Refund Process

Once we receive your returned item(s) and verify that they meet our return eligibility criteria, we will process your refund. Refunds will be issued to the original form of payment within 5-7 business days after receiving the returned item(s).

  1. Exchanges

We do not offer direct exchanges. If you wish to exchange your pillow(s) for a different product, please initiate a return for the unwanted item(s) and place a new order for the desired item(s) on our website.

  1. Contact Us

If you have any questions or concerns about our return policy, please don't hesitate to contact us by filling in the contact us form.

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